Terms and Condition Apply* PM In Scope: * Check hardware/management level for any error logs * Check resources performance, hardware health and including system usage * Suggest the latest firmware and update if needed * Create report summary CM in Scope: * Troubleshooting and finding RCA in Hardware level and OS Level * Reporting and Documentation Out Scope PM & CM : * Performance tuning, hardware, App and DB implementation * LexaIndo will inform if there's any additional charge
Preventive Maintenance
Starting from 2 Mio IDR*, Preventive Maintenance quarterly maintenance to ensure the machine utilization not underutilized or over-utilized, also make sure your hardware at optimal status
Corrective Maintenance
Starting from 3 Mio IDR*, support 8×5 or 24×7 is designed for customer who needs high available system in their environment. with custom response time based on your needs